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Privacy Policy

At Stamford Technologies (Pty) Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you use our store, we may collect the following information:

Personal Information: Name, email address, shipping address, phone number, payment details.

Order Information: Products purchased, order history, billing/shipping details.

Technical Information: IP address, browser type, device type, and pages visited (via cookies and analytics).

2. How We Use Your Information

We use the information we collect to:

Process your orders and payments

Deliver your products and provide order updates

Communicate with you (e.g., for customer support or marketing)

Improve our website, services, and shopping experience

Prevent fraud and secure our platform

3. Sharing Your Information

We only share your personal information with third parties as necessary to:

Process payments

Deliver products

Analyze website traffic

We do not sell or rent your information to third parties.

4. Cookies & Tracking

We use cookies to improve your browsing experience. Cookies help us:

Keep you logged in

Remember your cart

Analyze website traffic

You can disable cookies in your browser settings.

5. Data Security

We take appropriate security measures to protect your information from unauthorized access or misuse, including encryption and secure payment gateways.

6. Your Rights

You have the right to:

Access, update, or delete your personal data

Opt-out of marketing communications

Withdraw consent at any time

To make a request, please contact us at support@stamfordtech.co.za.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions or concerns about this policy or how your information is handled, please contact us at:

Email: support@stamfordtech.co.za

Phone: +27 21 879 2420

Terms & Conditions

Welcome to Stamford Technologies (Pty) Ltd. By using our services, you agree to the following terms and conditions.

1. Services Provided

We provide retail services for computer hardware and software as agreed upon between the Client and the Company. Services are delivered as per the scope outlined in our agreement, proposal, or invoice.

2. Payment Terms

Payment is due immediately upon completion of your order.

We accept bank transfers, credit cards, debit cards, online payments.

3. Cancellations & Refunds

Clients may cancel services with 30 days notice.

Refunds, if applicable, will be processed based on work completed.

No refunds for completed services or digital products.

4. Client Responsibilities

Provide accurate information necessary for service completion.

Cooperate in a timely manner to avoid project delays.

Ensure any necessary permissions, licenses, or materials are provided.

5. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages.

Our liability is limited to the amount paid for the services.

6. Confidentiality & Data Protection

We respect client confidentiality and will not share sensitive information.

Data handling complies with applicable laws.

7. Intellectual Property

All deliverables remain our property until full payment is received.

Clients may use deliverables for agreed-upon purposes only.

8. Termination of Services

We reserve the right to terminate services if terms are violated.

Outstanding balances must be settled upon termination.

9. Dispute Resolution

Any disputes will be resolved through [mediation/arbitration] before legal action.

The governing law will be Republic of South Africa laws.

10. Amendments

We may update these Terms & Conditions at any time.

Continued use of services after changes implies acceptance.

By using our services, you acknowledge and agree to these terms. For any questions, contact us at sales@stamfordtech.co.za

Delivery & Returns

Thank you for shopping at Stamford Technologies. We value your satisfaction and strive to provide high-quality products. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 7 days from the date of delivery to return an item.

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

Certain items (e.g., perishable goods, custom-made items, digital products, personal care items) are non-returnable.

Proof of purchase (order confirmation or receipt) is required for all returns.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, refunds will be processed within 5 business days to your original payment method.

Shipping costs are non-refundable unless the return is due to our error (e.g., incorrect or defective item).

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at accounts@stamfordtech.co.za.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a mistake on our part.

We recommend using a trackable shipping service or purchasing shipping insurance.

Late or Missing Refunds

If you haven’t received a refund yet, check your bank account or contact your credit card company as processing times may vary.

If you’ve done all of this and still have not received your refund, please contact us at accounts@stamfordtech.co.za.

Contact Us

If you have any questions regarding our Returns and Refunds Policy, contact us at:

accounts@stamfordtech.co.za

+27 21 879 2420

Our Products

Laptops

Workstations

Accessories

Smart Home

For Business

Domain Registration

Contact us at sales@stamfordtech.co.za to check availability and register your domain.

Corporate Enquiries

We offer a variety of IT support packages that cater to every type and size of business. Contact us to discover how we can provide a package that meets your business needs: sales@stamfordtech.co.za.

Brand Partners

Pinnacle

Syntech

Scoop

Microsoft

Norton

Logitech

About Stamford Technologies

Experience Stamford Technologies – Your Premier Tech Destination in South Africa! We pioneer top-notch tech solutions, from laptops and accessories to smartphones. Our experts ensure quality and offer guidance, installations, and repairs. Join us in embracing the digital future.

Legal

Terms and Conditions

Welcome to Stamford Technologies (Pty) Ltd. By using our services, you agree to the following terms and conditions.

1. Services Provided

We provide retail services for computer hardware and software as agreed upon between the Client and the Company. Services are delivered as per the scope outlined in our agreement, proposal, or invoice.

2. Payment Terms

Payment is due immediately upon completion of your order.

We accept bank transfers, credit cards, debit cards, online payments.

3. Cancellations & Refunds

Clients may cancel services with 30 days notice.

Refunds, if applicable, will be processed based on work completed.

No refunds for completed services or digital products.

4. Client Responsibilities

Provide accurate information necessary for service completion.

Cooperate in a timely manner to avoid project delays.

Ensure any necessary permissions, licenses, or materials are provided.

5. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages.

Our liability is limited to the amount paid for the services.

6. Confidentiality & Data Protection

We respect client confidentiality and will not share sensitive information.

Data handling complies with applicable laws.

7. Intellectual Property

All deliverables remain our property until full payment is received.

Clients may use deliverables for agreed-upon purposes only.

8. Termination of Services

We reserve the right to terminate services if terms are violated.

Outstanding balances must be settled upon termination.

9. Dispute Resolution

Any disputes will be resolved through [mediation/arbitration] before legal action.

The governing law will be Republic of South Africa laws.

10. Amendments

We may update these Terms & Conditions at any time.

Continued use of services after changes implies acceptance.

By using our services, you acknowledge and agree to these terms. For any questions, contact us at sales@stamfordtech.co.za

Privacy Policy

At Stamford Technologies (Pty) Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you use our store, we may collect the following information:

Personal Information: Name, email address, shipping address, phone number, payment details.

Order Information: Products purchased, order history, billing/shipping details.

Technical Information: IP address, browser type, device type, and pages visited (via cookies and analytics).

2. How We Use Your Information

We use the information we collect to:

Process your orders and payments

Deliver your products and provide order updates

Communicate with you (e.g., for customer support or marketing)

Improve our website, services, and shopping experience

Prevent fraud and secure our platform

3. Sharing Your Information

We only share your personal information with third parties as necessary to:

Process payments

Deliver products

Analyze website traffic

We do not sell or rent your information to third parties.

4. Cookies & Tracking

We use cookies to improve your browsing experience. Cookies help us:

Keep you logged in

Remember your cart

Analyze website traffic

You can disable cookies in your browser settings.

5. Data Security

We take appropriate security measures to protect your information from unauthorized access or misuse, including encryption and secure payment gateways.

6. Your Rights

You have the right to:

Access, update, or delete your personal data

Opt-out of marketing communications

Withdraw consent at any time

To make a request, please contact us at support@stamfordtech.co.za.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions or concerns about this policy or how your information is handled, please contact us at:

Email: support@stamfordtech.co.za

Phone: +27 21 879 2420

Support

Shipping and return policy

Thank you for shopping at Stamford Technologies. We value your satisfaction and strive to provide high-quality products. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 7 days from the date of delivery to return an item.

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

Certain items (e.g., perishable goods, custom-made items, digital products, personal care items) are non-returnable.

Proof of purchase (order confirmation or receipt) is required for all returns.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, refunds will be processed within 5 business days to your original payment method.

Shipping costs are non-refundable unless the return is due to our error (e.g., incorrect or defective item).

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at accounts@stamfordtech.co.za.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a mistake on our part.

We recommend using a trackable shipping service or purchasing shipping insurance.

Late or Missing Refunds

If you haven’t received a refund yet, check your bank account or contact your credit card company as processing times may vary.

If you’ve done all of this and still have not received your refund, please contact us at accounts@stamfordtech.co.za.

Contact Us

If you have any questions regarding our Returns and Refunds Policy, contact us at:

accounts@stamfordtech.co.za

+27 21 879 2420

@ Copyright 2024 @ Stamford Technologies. All Rights Reserved.

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